Women COVID leadership – The Head, the Heart and the Egos

By Helen Pitcher OBE, IDP-C, President of INSEAD Directors Network, Experienced Chairman, NED and Board Committee Chair

When we look back at the ‘good the bad and the ugly’ of the Covid Crisis, there will be many lessons to be learnt and best practices reviewed to prepare for any future global pandemic.

Some will be very practical lessons such as the need for quick reactions on key activities like trace and isolation, social distancing and using protective masks.

Some will be structural, such as responding to early warning systems as in New Zealand, or quickly deployable and scalable testing and tracing as in Germany, or rapidly deployable ‘critical care’ hospital capacity as in the UK.

It is largely clear that the countries impacted severely by the earlier SARs local epidemic (it was not officially a pandemic) have sensitised their health systems and citizens to respond effectively to a global pandemic threat and learnt some of the hard lessons the ‘West’ is now encountering, but was initially more sceptical about.

The last globally declared pandemic was in 2009 and the World Health Organisation (WHO) was harshly criticized when this global flu pandemic turned out to be much less severe than people had feared. “Rather than feeling relieved the pandemic wasn’t causing large numbers of deaths, people felt aggrieved they’d been scared over something they later concluded was far less scary than expected” and “governments that had contracts to buy pandemic vaccine — contracts that were triggered by the WHO’s declaration — were left on the hook for a vaccine many people didn’t want.”

There will undoubtably be a whole raft of epidemiology insights and new models preparing for future pandemics, together with a large smattering of hindsight and blame to be apportioned, with Enquiries and Commissions galore.

An increasingly talked about issue, which will undoubtably be part of the post-Covid debate, is the role of female political leader during the crisis.  There will be debates over the consensual approach, holding sway in many female leaders’ domains, versus the ‘obey and just do it’ approach in some more authoritarian regimes, which have also proved successful in managing the disease growth.

It has been widely reported in the media that we have seen a cadre of female political leadership who have managed a more successful response to the crisis, keeping the spread and contagion low in their countries.  This often quoted ‘super seven’ of the ‘Nordic quartet’ of Erna Solberg of Norway, Sanna Marin of Finland, Mette Frederiksen of Denmark and Katrin Jakobsdottir of Iceland, together with New Zealand’s Jacinda Ardern and Taiwan’s Tsai Ing-wen is rounded off with the G20 member Angela Merkel of Germany. They are praised for their approaches which have encompassed a range of stereotypical ‘female traits’ of caring, empathy and collaboration, listening to a broad range of diverse views and communicating effectively with the public. These traits have been seen to build trust, transparency and accountability at a time of significant global confusion and panic.

Trust: the long serving Angela Merkel, the Chancellor of Germany, stood up early and calmly told her countrymen that this was a serious bug that would infect up to 70% of the population. “It’s serious,” she said, “take it seriously.” She did, so they did too.

Quick action: by Tsai Ing-wen in Taiwan. Back in January, at the first sign of a new illness, she introduced 124 measures to block the spread without having to resort to the lockdowns that have become common elsewhere.

Clarity and decisiveness: Jacinda Ardern in New Zealand was early to lockdown and crystal clear on the maximum level of alert she was putting the country under—and why. She imposed self-isolation on people entering New Zealand astonishingly early.

Using technology and social media: under the leadership of Prime Minister Katrín Jakobsdóttir Iceland offers free coronavirus testing to all its citizens, and instituted a thorough tracking system that meant they did not have to lock down or shut schools.  While Sanna Marin the world’s youngest head of state when elected in Finland, demonstrated the skills of a millennial leader in action, spearheading the use of social media influencers as key agents in battling the coronavirus crisis.

Compassion and innovation: Norway’s Prime Minister, Erna Solberg, used television to talk directly to her country’s children. She was building on the short, three-minute press conference that Danish Prime Minister Mette Frederiksen had held a couple of days earlier.

Their rarity as female political leaders with a social caring leadership style, has put these women in the spotlight in a sea of mediocrity and aggressive denial in facing the realities of the Covid crisis.

The analysis of their success is by no means complete and relies, by dint of their rarity, on a small sample of female leaders.  It is also, to use that beloved male sporting analogy ‘a game of two half’s’ with the economic impact as likely to cause significant hardship and distress as the contagion phase.  We can only hope that the characteristics shown by these women can carry through into the global economic stage, as the world seeks to work together to get the world economy and business working again.  The signs, however, are not great, with many of the male dominant G20 leaders seeming to be acting out that other standard from the male playbook of ‘last man standing’, with very self-interested and self-absorbed approaches.

It ironic that following the ‘Financial Crisis’ of 2008, the world was saved from another ‘Great Depression’, by the largely male dominated G7 Finance Ministers and Central Bank Governors ‘call to arms’, where they worked as one in concert and collaboration to inspire the G20 leaders to co-ordinate and stimulate the world economy to grow again.  Notwithstanding that they have much less room to manoeuvre this time, it is difficult at this point, to envisage a similar response from the current global leaders to this crisis, characterised as they are by blame and isolationist approaches, they look more like more subversives than saviours.

It is putting a significant burden on the German Chancellor Angela Merkel, as a key G7 leader, to spearhead this charge alone.  Perhaps the newly installed EU female leadership of Ursula von der Leyen as Head of the European Commission and Christine Lagarde as leader of the European Central Bank will add to the proceedings, especially as recent remarks by Christine Lagarde suggest she ‘buys in’ to the concept of caring collaborative female leaders making a difference.

What is clear is that one country alone is unlikely to re-ignite the global economy and it will take those characteristics of collaboration and communication demonstrated by the ‘super seven’ to see us safely through the ‘second half’ of the epidemic.

It is also clear that the adversarial political environments characterised by many of our major economies is less conducive to a collaborative consensus approach, whoever is in charge.  It is noteworthy that the majority of the ‘super seven’ have developed and grown in cultures which are more socially orientated with consensus-based politics of coalitions, where compromise and diversity of thinking and inclusion are to the fore.

While the case for women leaders is at this stage more anecdotal than data driven, we can only hope that more women are energised and inspired by the ‘super seven’ to step forward to make a difference and join into the political leadership process.

However, the shift to a less adversarial political process from the “winner takes all approach,” is challenging and problematic, with too many political parties, and backers still focused on getting women to behave more like men if they want to lead or succeed.  As articulated by Alice Evans a sociologist at King’s College London who studies how women gain power in public life, this can be difficult for women to meet as “There is an expectation that leaders should be aggressive and forward and domineering. But if women demonstrate those traits, then they’re seen as unfeminine” “That makes it very difficult for women to thrive as leaders.”

As we address more global issues, a consensus style of leadership will become increasingly valuable, with global threats from climate change escalating, creating more ‘natural crisis,’ together with an almost certain greater sensitivity to pandemics.  These types of issues cannot be dominated and cowered into submission, they do not respond to the “classic self-obsessed leadership projection of power, acting aggressively and showing no fear.”

These role models of strong female leaders succeeding in a global crisis, send out a strong message to all political leaders.  With their success their political status has, grown with their characteristics of curiosity, humility, empathy, and integrity, becoming a benchmark of effective political leadership.

Article first shared here.

Create and believe in the future – INSEAD Professor Nathan Furr

By Liselotte Engstam, IDP-C, NED and Chair, Communication, IDN Board

Now more than ever, leaders and boards need to take charge and help create a new and better future.

“Innovation is the ability to see change as an opportunity not a threat“ –  Steve Jobs

We were fortunate to discuss leaders & boards roles for corporate renewal with INSEAD Professor Nathan Furr, even prior to the outbreak of COVID-19 and the following pandemic crisis.  What truly strikes you when you listen to the podcast is how well he described the needed actions and leadership treats, that is in even more demand now, that will bring companies into a better future.

Transformation may be one of the hardest things leaders are called to do. By transformation, we mean seeing the possible, valuable futures for your organization and then successfully overcome the barriers to create that future” explains Professor Nathan Furr

You find the interview in podcast form with Professor Nathan Furr  here.

Nathan outlined an excellent and relevant process for leaders and board members to follow to ensure they lead the way, which is fully relevant for most companies going forward from the current crisis and the pandemic. The process entails:

  • Envisioning the future
  • Break the bottlenecks
  • Navigating the unknown

Envisioning the future

To envision the future, leaders and boards need to break out of the ordinary and IMAGINE what is possible. Take the time (fence the time for the board and leaders), ensure INSIGHTS (bring forward insights about the trends from technology, political, geographical and demographical changes) and ensure IMAGINATION (help the organization to explore a valuable future for both the organization and its’ stakeholders).

This need to be closely followed by creating a way to BELIEVE in the future (create narratives on how the future will look, and find ways to tell it in an engaging way). There are many ways and tools to do this, some are described in Nathan Furr’s book Leading Transformation, (Harvard Business School Press, 2018), based on years of research and client engagements, with some examples shared in the podcast episode including such novel ways as working with Science Fiction!

Nathan also points out that the process is as relevant for individuals as for organizations.

A great question posed by Nathan to consider is

What stories motivate you to take action?”

Break the bottlenecks

Breaking the bottlenecks is both an internal and an external process. In many ways it is closely related to culture and the way that processes have been fermented in organizations with little flexibility to change even when needed.

Consider revisiting decisions maps both formal and informal, but also look into the language and adapt closely to your company (“Are you an engineering company or a design company?). How have you aligned incentives, or even better, taken care and protected your change agents?

Navigating the unknown

Navigating the unknown is about prototyping the future. You need to construct as best you can an artifact trail from the future and backwards, and try to map them out in as tangible actionable steps as possible. You also need metrics, so you know what outcome you are trying to get, and measure the progress. And to ensure that you have bias for action, and start acting today. Get going and make sure you allow for experimentation, as not all insights and solutions will be there from the beginning.

Keep your eyes on

Professor Nathan Furr believes there are many organizations to get inspired by.

He points out Amazon as one example, for the reason that innovation is about, people, process and philosophy, and that Amazon have ´managed to implement both impressive culture as well as governance structure to make innovation happen. This means that they are not dependent on individual top leaders for either facilitating new ideas, nor for evaluating the ideas.

Nathan also points to Pepsi, which through their purpose and sustainability focus has managed to start their shift to healthy foods.

Roles of boards and leaders

We discussed specifically the roles of board members and leaders. Nathan’s view is that the role of boards and leaders are very important, as they need to give the guidance and help the organizations to see further, get outside of their short term mindset and operational issues.

Nathan believes boards and leaders need to help push the organization by asking:

What else is possible? Where else can we go?”

Boards and leaders need to know that there are new toolkits for innovation, to innovate in a digital world is different, and that you can get more innovation with higher throughput of valuable ideas to a lower cost.

Advice to Board Members and Leaders

Nathan believes all leaders need to be a bit more of a Chief Experimenter. To help create the environment in the organization where you can discover and nurture new opportunities. And to do the same for yourself.

Where in your own environment can you discover and test new insights?”

Learn more

Read the books published by Professor Nathan Furr:

Innovation Capital (Harvard Business Review Press, 2019),

Leading Transformation, (Harvard Business School Press, 2018),

The Innovator’s Method (Harvard Business School Press, 2014) and

Nail It then Scale It: The Entrepreneur’s Guide to Creating and Managing Breakthrough Innovation (NISI Institute, 2011).

 

You can also read related articles authored by Professor Furr

Growing resilience in uncertain times (INSEAD Knowledge 06/20)

Looking to boost innovation – partner with a startup (HBR 05/20)

Innovation Capital the secret ingredient behind the worlds most innovative leaders (Forbes 09/18)

 

INSEAD Corporate Governance Centre Executive Director Sonia Tatar shares insights on Corporate Governance Paradigm Shift.

This blog was originally posted here