Better management thinking drives quality of earnings
Tuesday 28 January
Becoming “purpose-driven” has become a serious goal for some organisations. Yet systemic issues within many destroy value, no matter how exciting the espoused purpose.
Jason Frank (MBA 05J) has been searching for methods to help companies deliver consistently great results. He thought that happier customers and employees would cost more; he thought that targets (or, more fashionably, objectives and key results, aka OKRs) would ensure stellar performance. He was wrong – seeing John Seddon’s method for understanding businesses as systems showed him that such purported trade-offs are all achievable: increased revenues and decreased costs – along with happier customers, business partners, and employees.
Achieving purpose and high-quality earnings sound obvious to pursue but strong biases prevent managers from executing on this ideal. Join Jason and John to hear how to realise both, what is counter-productive, and how you might get started in your organisation.
Whether you are advising companies on what they should do to improve performance or hold a role to influence how your organisation works, this event will both challenge and inspire.
John Seddon has received numerous academic awards; he was awarded the first McKinsey/HBR Prize for ‘Reinventing Leadership’ in 2010. He was described by the Daily Telegraph as a “reluctant management guru”. His latest book is Beyond Command and Control.
VENUE The Tokenhouse (Cellar Bar)
4 Moorgate, London EC2R 6DA
Nearest tube: Bank
TIME 18:30 for 19:00
COST Members £25 Members’ guests (non INSEAD) £35
REFRESHMENTS Wine and canapés